
Tide
Launching products by making invisible problems impossible to ignore.
Challenge. Tide launched two innovations with very different problems: a Washing Machine Cleaner addressing grime consumers didn't know they should worry about, and a Stain Remover entering a crowded category that needed an emotional reason to be chosen.
Solution. For the Washing Machine Cleaner we borrowed the language of automotive performance, reframing the washer as a powerful machine and making invisible grime feel like mechanical failure. For the Stain Remover we leaned into the real emotions of a mess, then made the creative contextually relevant to season, day and location.
Tide Washing Machine Cleaner captured 30% of its market within one year.




